Shop owner:

The owner of the online shop operating at www.mazzo.pl is 

 

Mazzo Maciej Kubiński

NIP: 739-326-45-72; REGON: 280209125, entered in the business register of the city of Olsztyn in 2007.

 

 

 

General:

Placing an order in the Mazzo online shop is equivalent to accepting these terms and conditions.

All prices in Mazzo shop are gross prices (including VAT).

By default, we attach a receipt to the order, but we can issue a VAT invoice on request. Please enter the information of the company you want to invoice under "Invoice data".

A VAT invoice is issued for each trailer sold

 

Orders:

·         To correctly place an order you must register. Registration is a one-time action. After registration, you must log in. After logging in you can place an order.

·         Orders are processed within 14 days. In exceptional situations, when the deadline is longer, we will contact you individually.

·         Orders for parts are sent by post or courier company INPOST. We send parcels by post only up to 1kg! Above this weight,  a courier service is sent. The goods can also be collected personally by prior arrangement. In the case of the assortment of larger sizes - only personal collection

·         Orders for trailers can be collected in person or we can deliver the trailer(s) to you with a transport company.

·         When choosing the second option, i.e. delivery, an advance payment of a minimum of 300 PLN is required.

 

Warranty

Goods sold by Mazzo are covered by a manufacturer's guarantee. The manufacturer determines the duration and conditions of the warranty.

 

Returns:

Within 14 days the buyer has the right to withdraw from the contract without giving any reason. In order to withdraw from the contract, you must inform us by completing the "Return Goods Form". The completed form should be sent to the company's address reklamacje@mazzo.pl. If the returned item is of diminished value (e.g. trailer registration,) mechanical damage or signs of use, the amount of the return will be reduced by additional costs. The buyer will be refunded the costs of shipping up to the amount corresponding to the cheapest shipping option available in the given offer. The costs of returning the items shall be borne by the buyer. In the case of returning bulky goods, increased delivery rates apply. Please also note that it is possible to return the item in person without being charged for delivery. Refunds will be made up to 14 days after receipt of the goods at Mazzo.

 

Send the parcel to the following address:

Mazzo Maciej Kubinski

46 Olsztyńska Street

11-036 Gietrzwałd

 

 

NOTE!

The right of withdrawal shall not apply to contracts:

1. for the provision of services, if we have performed the service in full with your express consent;

2. in which the price of the Goods depends on fluctuations in the financial market, over which we have no control, and which may occur before the expiry of the deadline for withdrawal from the contract;

3. in which the subject matter of the performance is a non-refabricated item produced according to your specifications or serving to satisfy your individual needs;

4. in which the object of performance is a perishable item or an item with a short shelf life; 

5. in which the subject matter of the performance is a thing delivered in sealed packaging which cannot be returned after opening the packaging due to special protection of the goods, if the packaging has been opened after delivery;

6. in which the subject matter of the performance are things, which after delivery, due to their nature, are inseparably connected with other things or it is not possible to disassemble them without damage,

7. in which the subject matter of the provision are sound or visual recordings or computer programs supplied in sealed packaging if the packaging has been opened after delivery;

8. the supply of digital content which is not recorded on a tangible medium if performance has begun, with your express consent, before the end of the period for withdrawal from the contract.

 

 

Complaints:

All matters relating to complaints about goods purchased from our shop, please direct to the e-mail address reklamacje@mazzo.pl or telephone . After the initial arrangements concerning the complaint, please send the goods to the address:

 

 

Mazzo Maciej Kubiński

46 Olsztyńska Street

11-036 Gietrzwałd

Delivery time

 

 

Our company will make every effort to ensure that all orders are delivered as soon as possible. We know how precious time is, which is why we always complete orders as quickly as possible.

 

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